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Technical Operations Specialist

2 months ago

St Augustine, Florida, United States PGA TOUR Full time

About the Role

The PGA TOUR is seeking a highly skilled Broadcast Engineer to join our team in Ponte Vedra Beach, FL. As a key member of our technical operations team, you will be responsible for ensuring the technical success of live and pre-recorded productions.

Key Responsibilities

  • Ensure the technical success of live and pre-recorded productions within a team environment
  • Learn to build, implement, and support cutting-edge broadcast infrastructure, which is predominantly driven by SMPTE 2110 and IT technology
  • Develop skills to provide engineering support for internal and external clients in areas such as PCR, ACR, Ingest, TOC, NOC, video editing, audio finishing, advanced graphics, and creative services
  • Assist with studio operations, including LED walls with AR/XR video processing systems, cameras, robotic technologies, and lighting
  • Collaborate closely with teams from Remote and Production Operations, IT, Creative Services, TOC, and NOC to support and improve current productions, and build solutions for new productions
  • Maintain the existing equipment and conduct research to identify and implement new technologies that can help us deliver innovative solutions
  • Primarily support the facility in Ponte Vedra Beach, FL; there may be occasions requiring travel to support remote productions and golf events
  • Special Projects or other duties as assigned

Requirements

  • Bachelor's Degree, Technical School, or related experience
  • 2 years related experience required
  • Experience in working with commonly used IT technologies in broadcast facilities, such as networking, servers, and virtual machines (VMs) and a keen interest in broadcast and IT technology
  • Customer service centric approach with a positive attitude
  • Basic knowledge or interest in IP networking and SMPTE 2110 standards and workflows
  • Basic knowledge or strong interest in technical areas, including video switchers, audio consoles, intercoms, replay devices, graphics systems, KVM, video cameras, LED walls, and encoding/decoding systems.
  • Ability to remain calm under pressure while adapting to changing priorities and meeting the demands of a complex work environment
  • Preferred: AWS certifications, experience with streaming and cloud-based broadcast solutions, networking background and certifications, work experience in a large studio facility environment, post-production support experience
  • Available for on-call rotation outside of the production schedule and understand that flexibility in shift work might be required, including weekends, holidays, evenings, and nights