Medical Referral Coordinator

3 days ago


Lompoc, California, United States Prairie Quest Consulting Full time
Job Summary

Prairie Quest Consulting is seeking a skilled Referral Clerk to join our team at Vandenberg AFB. As a Referral Clerk, you will play a critical role in assisting members and medical professionals throughout the referral process.

Key Responsibilities
  • Provide exceptional customer service in greeting patients/visitors at the front desk
  • Answer and direct telephone calls to the appropriate section for assistance, handle independently or take messages as required
  • Determine patient eligibility for services and schedule medical appointments for referred care
  • Obtain updates and files medical records using electronic medical records systems
  • Request medical records and ensure their arrival prior to appointments
  • Obtain documentation as requested by healthcare providers (test results, or documentation not yet filed in records)
Requirements
  • High school diploma or GED equivalency
  • General office administrative and clerical skills to perform receptionist duties and answer telephones
  • Knowledge of word processing and Microsoft applications (including Windows, Word, Excel, Outlook)
  • Preferred two years of healthcare administrative experience in either an inpatient or outpatient care setting within the last three years
  • General medical ethics, telephone etiquette, professional written/verbal/electronic communication, and customer service skills
About Prairie Quest Consulting

Prairie Quest Consulting is an Equal Opportunity Employer. We comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.



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