Service Manager
2 weeks ago
Service Manager Job Description
The Service Manager at Big O Tires is responsible for overseeing the daily operations of the service department. This includes managing a team of technicians, ensuring high-quality service, and maintaining compliance with company policies.
Key Responsibilities:
- Supervise and direct service technicians to ensure quality and efficiency
- Develop and implement service strategies to meet customer needs
- Assess and improve service processes to increase customer satisfaction
- Collaborate with other departments to ensure seamless service delivery
- Stay up-to-date with industry developments and best practices
Requirements:
- Proven experience in a service management role
- Strong leadership and communication skills
- Ability to analyze and improve service processes
- Knowledge of automotive repair and maintenance procedures
- Ability to work in a fast-paced environment
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
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