Customer Service Manager

1 week ago


Renton, Washington, United States All Ways Caring Homecare Full time
Job Summary

We are seeking a highly motivated and experienced Customer Service Manager to join our team at All Ways Caring HomeCare. As a key member of our management team, you will be responsible for overseeing quality care and customer satisfaction for our valued clients.

Key Responsibilities
  • Supervise and provide guidance to caregivers who provide direct care to clients
  • Manage employee scheduling, identify problem situations, and implement proactive solutions
  • Maintain strong relationships with referral partners, payor sources, and clients
  • Ensure proper documentation and record-keeping
  • Conduct periodic home visits and safety checks
Requirements
  • Associate or bachelor's degree in business, nursing, social services, or related field of study
  • Valid driver's license and auto insurance
  • Effective verbal and written communication
  • Excellent customer service skills
About Our Company

All Ways Caring HomeCare delivers quality, compassionate, and highly individualized care and support that helps people in need of assistance stay at home. Our services include personal care and homemaking programs, professional nursing, geriatric care management, Alzheimer's/dementia care, respite care, and other programs.

What We Offer
  • Competitive pay with daily pay options available
  • Tuition reimbursement and campus partnerships
  • Retention and referral bonuses
  • Benefits, Supplemental Plans, EAP, and 401K participation
  • Career growth and development opportunities


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