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Warranty Claims Specialist

1 month ago

Deerfield Beach, Florida, United States Deerfield Automotive LLC, Deerfield Luxury Automotive LLC Full time
Warranty Administrator Job Description

At Deerfield Automotive LLC, we are seeking a highly organized and detail-oriented Warranty Administrator to join our team at Deerfield Luxury Automotive LLC. As a key member of our team, you will be responsible for managing the warranty process for our products and services.

Your primary responsibilities will include:

  • Processing warranty claims in a timely and efficient manner
  • Coordinating with suppliers and manufacturers to obtain necessary information and approvals
  • Maintaining accurate records of warranty claims and documentation
  • Resolving any issues that arise during the warranty process
  • Providing exceptional customer service to clients seeking warranty support
  • Communicating with internal teams to ensure seamless warranty claim processing
  • Staying up-to-date with warranty policies and procedures to ensure compliance with regulations
  • Identifying opportunities for process improvements to enhance the efficiency of the warranty process

To be successful in this role, you will need:

  • 2+ years of experience in warranty administration or a similar field
  • Excellent organizational and time management skills
  • Strong attention to detail and accuracy
  • Ability to work independently and as part of a team
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office and other relevant software programs
  • Knowledge of warranty policies and procedures
  • Customer service experience is a plus

If you are a proactive and detail-oriented individual with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.