Pharmacy Operations Manager
7 days ago
Key Responsibilities:
- Oversee day-to-day pharmacy operations, ensuring efficient workflow and positive patient experience.
- Supervise pharmacy technicians and cashiers, providing guidance and support as needed.
- Manage pharmacy systems, including patient and drug information processing, and prescription dispensing.
- Lead training, coaching, and performance management of pharmacy technicians.
- Develop and implement strategies to improve customer experience, including resolving complaints and responding to customer requests.
- Assist pharmacist in delivering patient care, including patient registration, prescription data entry, and medication preparation.
- Coordinate and organize pharmacy daily schedule of activities, ensuring tasks are completed on-time.
- Manage core pharmacy workflow, driving excellence in pharmacy operations and ensuring compliance with company policies and regulations.
Requirements:
- High School Diploma or equivalent.
- PTCB or ExCPT certification (except in Puerto Rico).
- One year of work experience as a pharmacy technician in a retail or hospital setting.
- Fluency in reading, writing, and speaking English (except in Puerto Rico).
- Ability to work flexible schedule, including evening and weekend hours.
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