Administrative Support Specialist

4 weeks ago


Pocatello, Idaho, United States MOUNTAIN VIEW HOSPITAL LLC Full time
Job Summary: Mountain View Hospital is seeking a skilled Administrative Support Specialist to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service to patients, families, and guests. Your primary duties will include answering incoming calls, directing calls to the appropriate recipient, and maintaining accurate records. You will also be responsible for maintaining confidentiality and handling sensitive information with discretion. Responsibilities:
  1. Answer incoming calls and direct calls to the appropriate recipient.
  2. Maintain accurate records and handle sensitive information with discretion.
  3. Provide exceptional customer service to patients, families, and guests.
  4. Work effectively in a fast-paced environment and prioritize multiple tasks simultaneously.
  5. Maintain a professional and courteous demeanor at all times.
Requirements:
  • High school graduate or equivalent.
  • Current BLS certification including training on defibrillators and renewal as required.
  • One year of office, clerical, or customer service experience required.
  • Business machines operation required and proficient in MS Office and Excel.
  • Ability to learn complex phone systems and hospital information system.
About Mountain View Hospital: Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting-edge care to our patients. We serve the entire Snake River Valley and offer a range of medical services, including wound care, urgent care, oncology, and more. Our work environment is mission-driven, people-centric, and supportive, making us an ideal place to build a career.

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