Administrative Coordinator for Mental Health Services

4 weeks ago


Pocatello, Idaho, United States One Love Agency Full time
Job Overview

We are seeking a highly organized and detail-oriented individual to join our team as an Administrator at One Love Agency. In this key role, you will be responsible for facilitating administrative operations while prioritizing the well-being of our staff, clients, and the overall success of the organization.

Key Responsibilities
  • Administrative Oversight
    • Develop and implement administrative policies, procedures, and systems to ensure smooth operations.
    • Oversee day-to-day administrative activities, including scheduling, record-keeping, and data management.
    • Provide communication and support to administrative staff, promoting a positive and inclusive work environment.
  • Compliance and Documentation
    • Ensure compliance with all applicable laws, regulations, and industry standards.
    • Monitor and update client and staff documentation, including assessments, treatment plans, progress notes, and other required records.
    • Conduct regular audits to verify compliance and address any deficiencies promptly.
  • Client Relations
    • Maintain a client-centered approach, emphasizing respect, dignity, and confidentiality.
    • Assist with client intake procedures, ensuring accurate and complete documentation.
    • Respond promptly to client inquiries and concerns, seeking to resolve issues in a compassionate and efficient manner.
  • Collaboration and Communication
    • Collaborate with other department heads and agency leadership to streamline processes and optimize interdepartmental communication.
    • Attend regular meetings to update staff on administrative matters, policy changes, and organizational updates.
Requirements
  • Proven experience in an administrative or managerial role, preferably in a mental health or healthcare setting.
  • Strong knowledge of compliance requirements and documentation practices in the mental health industry.
  • Excellent organizational and time management skills, with the ability to multitask and prioritize effectively.
  • Exceptional interpersonal and communication skills, with the ability to build rapport with staff and clients.
  • Proficient in using electronic health record (EHR) systems and other relevant software applications.


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