Member Service Consultant
5 days ago
Credit Union West is seeking a highly motivated and customer-focused Member Service Consultant to join our team. As a key member of our team, you will be responsible for providing exceptional service to our members, building strong relationships, and driving sales growth.
Key Responsibilities- Provide personalized service to members, addressing their financial needs and providing solutions to meet their goals.
- Develop and maintain strong relationships with members, understanding their financial situations and providing tailored advice and guidance.
- Meet or exceed sales and production objectives, handling member requests and identifying opportunities to grow our business.
- Process transactions, open and maintain membership accounts, and assist with loan applications and funding.
- Participate in outbound calling campaigns and provide digital member support through phone and email.
- A high school diploma or equivalent.
- A minimum of 0-1 year of customer service experience, preferably in a financial institution.
- Ability to work shifts between Monday and Saturday, 8am to 6pm.
- Bilingual preferred.
- 100% paid health, dental, and vision insurance for full-time employees.
- Earn incentives up to 15%, depending on position.
- 401K plan with employer matching funds up to 5%.
- Profit Sharing.
- Tuition reimbursement.
- Gym membership reimbursement.
- Paid time off for holidays, vacation, and sick days.
- Diverse and inclusive workplace.
- Credit Union West membership and discounts.
Credit Union West has been named a 'Top Company to Work for in Arizona' for the 12th year in a row. We are committed to providing exceptional service to our members and creating a positive work environment for our employees.
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