Leasing Consultant

3 days ago

Scottsdale, Arizona, United States Optima, Inc. Full time
Job Title: Leasing Consultant

Are you a driven and ambitious individual with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy problem-solving? As a Leasing Consultant at Optima, Inc., you will have the opportunity to grow your knowledge of real estate, develop innovative marketing strategies, and provide top-notch service to our residents.

About the Role

We are seeking a highly motivated and organized individual to join our team as a Leasing Consultant. In this role, you will be responsible for guiding future residents through the touring, application, and move-in process, closing leases, and maximizing revenue for the community. You will work closely with our sales and marketing teams to develop and implement effective marketing strategies and resident retention programs.

Key Responsibilities
  • Drive performance by achieving sales goals through effective communication and diligent follow-up.
  • Maintain accurate and thorough knowledge of all aspects of the community, including leasing and pricing information, availability, amenities, and surrounding areas.
  • Respond to phone, email, and in-person inquiries to identify needs of prospects and residents.
  • Ensure apartments look beautiful for showings and move-ins.
  • Identify client interests and needs to find the perfect apartment home - conduct customized tours and options to review.
  • Help prospects find and secure an apartment home by qualifying and touring potential residents, verifying and screening applicants, and creating all associated documentation accompanying the rental agreements to aid in completing lease agreements.
  • Shop competitive properties and complete weekly market surveys.
  • Participate in marketing efforts and resident functions, and brainstorm additional ideas for driving traffic to the property.
  • Review all digital marketing and social channels.
  • Conduct outreach marketing.
  • Work a flexible schedule to include weekends, evenings, and holidays.
  • Perform required office activities and coordinate paperwork related to apartment home rentals.
  • Deliver unmatched service to residents and assist with resident retention, renewal programs, and community events.
Requirements
  • High-energy and hardworking with an ambitious spirit.
  • Warm and friendly with strong customer service skills.
  • Professional verbal and written communication skills.
  • Strong teamwork and listening skills.
  • Goal-oriented with a fixer mentality.
  • Organized and detailed.
  • Strong ability to close a sale.
  • Knowledge of online marketing.
  • Previous sales or customer service experience is required.
  • Minimum of a high school diploma, Bachelor's degree preferred.
  • Experience with Yardi Voyager 7 and RentCafe a plus.
Benefits and Perks
  • Salary range: $20-22/hr. plus commission.
  • Competitive benefits and great perks make a huge difference; we get that, so you'll get them too. Team Members receive a competitive 401k match, paid parental leave, paid time off, and a 100% company-paid medical plan option. At Optima, we believe benefits should be meaningful and a part of what makes us great.
  • Come as you are. At Optima, we celebrate diversity and are committed to creating an inclusive environment for all team members. Optima evaluates qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other legally protected characteristics.

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