Service Center Associate

2 weeks ago


Lewisville, Texas, United States CornerStone Staffing Full time

Company Overview: CornerStone Staffing is collaborating with a leading automotive repair service provider to fill several positions for enthusiastic and results-oriented Customer Service Representatives.

Position Summary: We are seeking individuals who thrive in a dynamic environment and have a passion for assisting customers. This role is perfect for those who enjoy engaging with clients and providing exceptional service.

Job Responsibilities:

  • Manage inbound and outbound communications with customers requiring assistance with vehicle repair scheduling and towing services.
  • Follow up on insurance claims as reported by associated insurance providers.
  • Provide support for customer inquiries and ensure a high level of satisfaction.

Qualifications:

  • Previous experience in a call center environment is essential.
  • Bilingual candidates, particularly in Spanish, are highly valued.
  • Ability to handle a high volume of calls efficiently.
  • Strong communication skills, both verbal and written.
  • A minimum of two years of customer service experience is required.
  • Demonstrated ability to maintain a professional demeanor and provide excellent service.

Benefits:

  • Competitive compensation with potential for bonuses based on performance.
  • Access to on-site amenities including a gym and café.
  • Flexible scheduling with only one Saturday required per month.
  • Opportunities for career advancement and professional development.

Application Process: Interested candidates are encouraged to apply through the designated application process. We look forward to reviewing your application and discussing your potential fit for this exciting opportunity.



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