Service Center Associate
2 weeks ago
Company Overview: CornerStone Staffing is collaborating with a leading automotive repair service provider to fill several positions for enthusiastic and results-oriented Customer Service Representatives.
Position Summary: We are seeking individuals who thrive in a dynamic environment and have a passion for assisting customers. This role is perfect for those who enjoy engaging with clients and providing exceptional service.
Job Responsibilities:
- Manage inbound and outbound communications with customers requiring assistance with vehicle repair scheduling and towing services.
- Follow up on insurance claims as reported by associated insurance providers.
- Provide support for customer inquiries and ensure a high level of satisfaction.
Qualifications:
- Previous experience in a call center environment is essential.
- Bilingual candidates, particularly in Spanish, are highly valued.
- Ability to handle a high volume of calls efficiently.
- Strong communication skills, both verbal and written.
- A minimum of two years of customer service experience is required.
- Demonstrated ability to maintain a professional demeanor and provide excellent service.
Benefits:
- Competitive compensation with potential for bonuses based on performance.
- Access to on-site amenities including a gym and café.
- Flexible scheduling with only one Saturday required per month.
- Opportunities for career advancement and professional development.
Application Process: Interested candidates are encouraged to apply through the designated application process. We look forward to reviewing your application and discussing your potential fit for this exciting opportunity.
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Customer Service Sales Associate
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Cafe Associate
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Sales Associate
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