Housekeeping Associate
1 day ago
We are seeking a reliable and detail-oriented Housekeeping Associate to join our team at Kohl's. In this role, you will be responsible for maintaining a clean and safe environment in our store, ensuring that all areas are tidy and well-maintained.
Key Responsibilities- Clean all areas of the store, including floors, windows, restrooms, and trash receptacles, following Kohl's best practices and standards.
- Utilize approved chemicals, supplies, and equipment to ensure a safe and clean environment.
- Maintain levels of company-approved chemicals and supplies by placing orders to replenish when supplies are low.
- Complete and maintain required training for chemical, equipment, and maintenance.
- Routinely complete basic equipment maintenance following company guidelines.
- Effectively use Kohl's tools and technology to plan, communicate, and share information with the store team.
- Support the operations team to receive and process product, execute stockroom operations, and omni-channel fulfillment when needed.
- Engage customers by greeting them and offering assistance with products and services.
- Act with integrity, honesty, and foster teamwork in an engaged and inclusive culture.
- Exercise good judgment and discernment when making decisions; take appropriate partners as needed.
- Demonstrate a customer service mindset, anticipating customer needs, and satisfactorily resolving issues.
- Meet or exceed individual goals (e.g., productivity, credit, loyalty).
- Accomplish multiple tasks within established timeframes.
- Follow company policies, procedures, standards, and guidelines.
- Maintain adherence to company safety policies for the safety of all associates and customers.
- Receive, understand, and proactively respond to direction from supervisors/managers and other company personnel.
- Excellent customer service skills and ability to multi-task with strong attention to detail.
- Verbal/written communication and interpersonal skills.
- No retail experience required.
- Must be 18 years of age or older.
- Flexible availability, including days, nights, weekends, and holidays.
- Client-facing retail or service industry experience.
Kohl's offers a variety of benefits to associates depending on full-time/part-time status and work hours, including WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision, and other short and long-term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans, and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts, and associate discount programs with Kohl's partners), INSURANCE PROGRAMS (Life Insurance for you, your family, or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).
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