Retail Sales Associate

4 days ago

Spokane, Washington, United States 5.11 Tactical Full time

Job Summary

5.11 Tactical is seeking a part-time Retail Sales Associate to join our team at our retail store located at 4808 E. Sprague Avenue Ste. 203 Spokane, WA. As a Retail Sales Associate, you will be responsible for delivering a superior customer service experience that builds customer relationships and brand loyalty.

Responsibilities:

  • Demonstrate 5.11 Tactical's values and mission through customer service and brand experience
  • Maintain expert knowledge of products and services offered
  • Recover and replenish products on sales floor according to brand presentation standards
  • Process merchandise shipments effectively
  • Provide an efficient and satisfying cash wrap experience
  • Assist in housekeeping duties to maintain a neat, clean, and professional store experience
  • Execute alteration fitting and customization orders (in selected stores only)

Requirements:

  • Demonstrate the ability to engage customers with a positive and friendly attitude
  • Strong computer skills MS Office Suite and ability to operate a retail POS system
  • Possess desire to become an expert about products and educate customers
  • Exhibits comfort with contacting customers after the sale to build relationships
  • While performing the duties of this job, the employee is regularly required to stand, lift, walk, and reach overhead
  • Must occasionally lift and/or move up to 15 pounds
  • Schedule flexibility to include evenings and weekends

Our Ethos:

At 5.11 Tactical, everyone has the opportunity to be a leader and perform in an exceptional manner. We strive to uphold our Ethos which defines our culture Trusted, Responsive, Accountable and Committed.

Trusted:

Strive to create trust in everything we do, starting with self-trust and relationship trust. We work on the components of integrity, intent, capability and results.

Responsive:

Listen to the needs of our end-user Professionals, then develop, produce and deliver solutions to their problems. Each of us chooses to be a leader and takes charge of what is within our circle of influence.

Accountable:

Seek to achieve results with a bias for action. We like to compete and be measured against the most demanding standards to ensure our continued success.

Committed:

Overcome obstacles to accomplish our goals and support our team members when challenges arise. We complete commitments and seek to over-deliver relative to expectations.

Equal Opportunity Employer:

5.11 Tactical is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.

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