Heavy Equipment Field Service Technician

3 weeks ago

Russellville, Arkansas, United States J. A. Riggs Tractor Full time
Job Title: Heavy Equipment Field Service Tech

The Field Service Technician is responsible for providing high-quality repair service on equipment to respond to customer needs in a timely and efficient manner.

Key Responsibilities:
  • Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision.
  • Use hand tools, air tools, precision measuring tools, instruments, and laptops.
  • Understand basic manuals, schematics, and parts books and installation instructions.
  • Maintain basic working knowledge of engine and compressor systems.
  • Troubleshoot systems for errors.
  • Mastery level knowledge of basic hand tools, air tools, precision measuring tools, and instruments, laptops, diagnostic software, and cranes and rigging equipment.
  • Complete assigned jobs and tasks to meet flat rate times and re-do metric.
  • Work safely and follow all Riggs safety policies and procedures.
  • Complete related paperwork and access databases required to complete job (work order, parts order, JSA, DBS, SIMS, SIS web, BMTS) accurately and timely.
  • Follow contamination control and HAZMAT rules and regulations.
  • Other duties as assigned.
Requirements:
  • High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
  • This position requires the ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and write routine reports and correspondence.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals, and the ability to compute rate, ratio, and percentages.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form, and the ability to deal with problems involving concrete variables in standardized situations.
  • Knowledge of Database software, Internet software, and Order processing systems.
  • Clean driving record for field assignment.
  • Must be at least 21 to be assigned and operate field vehicle.
  • May be required to complete DOT physical.
  • May require MSHA certification.
  • Flexibility to work various schedules.
Work Environment:

The employee is regularly exposed to moving mechanical parts and toxic or caustic chemicals. The employee is frequently exposed to wet and/or humid conditions, high, precarious places, fumes or airborne particles, outside weather conditions, extreme cold, and extreme heat. The employee is occasionally exposed to risk of electrical shock and vibration.

The noise level in the work environment is usually moderate.

Required travel up to 95%. This is a remote work position.

This position is considered a safety-sensitive position.

The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.

EEO/AA/Hourly/Non-exempt

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

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