Member Service Representative

2 weeks ago


Riverside, California, United States Walmart Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Member Service Representative. In this role, you will be responsible for providing exceptional customer service to our members, ensuring a positive shopping experience, and maintaining a clean and organized sales floor.

Key Responsibilities
  • Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Maintain a clean and organized sales floor, including restocking shelves, sweeping and mopping floors, and ensuring that all areas are tidy and well-maintained.
  • Operate a cash register, process transactions, and handle customer payments in accordance with company policies and procedures.
  • Assist members with their purchases, answering questions and providing product information as needed.
  • Work collaboratively with other team members to achieve sales goals and provide a positive shopping experience for members.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Ability to lift up to 25 pounds and stand for long periods of time.
  • Excellent communication and interpersonal skills.
What We Offer
  • Competitive hourly wage.
  • Opportunities for advancement and professional growth.
  • A fun and dynamic work environment.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A 401(k) plan with company match.


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