Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at The UPS Store #1603. As a key member of our retail team, you will be responsible for delivering exceptional customer service to walk-in customers and telephone inquiries.
Key Responsibilities:
- Deliver outstanding customer service to walk-in customers and telephone inquiries
- Practice good listening skills with customers, team members, and leadership
- Take ownership of the customer's shipping needs and offer viable solutions
- Learn all product and service offerings, alternative solutions, and industry trends
- Operate all equipment, software, and devices in an expert fashion and be willing to teach others
- Maintain a clean, organized, and safe working environment
Requirements:
- High School Diploma
- Strong Computer Skills
- Strong Verbal/Written Skills, including spelling and math
- Notary Public
- Prompt, Reliable, and responsible
- Ability to work a flexible schedule, including weekends
- Ability to lift and move 40+ pounds
The UPS Store network is built on the foundation of talented and dedicated associates like you. We strive to be the best in every aspect of business by championing a culture of trust, teamwork, accountability, high expectations, and open communication.
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