Sales and Customer Experience Leader

4 days ago


Atlanta, Georgia, United States SweatHouz Full time
Job Summary

The Senior Studio Manager will oversee all aspects of studio performance by driving revenue growth, sales, studio operations, customer experience, and community impact.

This is a high-impact role that requires a results-driven individual with tremendous leadership skills, experience in selling themselves, coaching sales people, sales team management, customer service training, marketing, and lead generation.

  • Main Responsibilities:
  • Lead by example and implement the SweatHouz sales model, contacting leads and scheduling sessions, welcoming prospective clients, and converting them into members.
  • Assemble, lead, and train a team of sales and education specialists to achieve monthly sales targets and provide exceptional customer service.
  • Ensure studio cleanliness and customer experience meets the SweatHouz standard by overseeing staff, including a cleaning team.
  • Network and execute grassroots marketing initiatives in the local community.

Evaluation Metrics:

  • Achieving and surpassing new member monthly goals.
  • Achieving revenue goals.
  • Successful secret shopper visit scores.


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