Bilingual Customer Service Professional

22 hours ago


Fort Wayne, Indiana, United States Lincoln National Corporation Full time
Job Overview:
We are seeking a highly skilled Bilingual Customer Service Representative to support our Retirement Plan Services business. This role is based in the Fort Wayne, IN office with the option to work from home after 8 weeks of onsite training.

About Us:
Lincoln National Corporation is a leading provider of financial services and insurance products. Our mission is to deliver exceptional service and value to our customers. As a member of our team, you will have the opportunity to make a meaningful impact on people's lives.

The Role:
You will be responsible for providing exceptional customer service to clients across multiple languages, handling complex inquiries, and resolving issues in a timely and professional manner. A strong understanding of financial concepts and products is essential for success in this role. You must be able to communicate effectively with clients, both verbally and in writing.

Requirements:
To be successful in this role, you must have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. A high school diploma or equivalent is required; a degree in finance, business, or a related field is preferred. You must also be fluent in English and Spanish, with proficiency in other languages an asset.

Benefits:
We offer a competitive salary and benefits package, including health and dental insurance, 401(k) matching, and paid time off. Additionally, you will receive ongoing training and development opportunities to enhance your skills and career progression.

Estimated Salary Range: $45,000 - $65,000 per year, depending on experience.

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