Customer Service Representative

1 month ago


Fort Wayne, Indiana, United States Rally House Full time
Overview

Rally House is a specialty retail store that carries local items. We are looking for passionate team members who can share their love for their city and favorite professional and college teams.


Salary

The estimated hourly salary for this position is $13.00 - $15.00 per hour.

Job Description

This role contributes to creating a party-like atmosphere where customers feel like invited guests. The goal is to create genuine customer relationships, resulting in Raving Fans who connect with Rally House stores and people.


Responsibilities
  • Effective communication with Guests, Management, and Store Associates.
  • Maintaining company standards for merchandising presentation.
  • Generating sales and developing relationships with guests.
  • Providing excellent customer service by prioritizing guests' needs.
  • Accurate cash handling and ringing skills.

Skills and Qualifications
  • Ability to work under moderate supervision.
  • Clear and confident communication with others.
  • Attention to detail and an enthusiastic attitude.
  • Basic use of digital devices and online applications.
  • A growth mindset and outgoing personality.

Work Environment

This role requires standing and walking; talking or hearing, both in person and by telephone; using hands to finger, handle or feel objects or controls; reaching with hands and arms; and differentiating colors. Regularly required to stoop, kneel, bend, crouch, and lift up to 50 pounds.



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