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Associate Account Manager

4 weeks ago

Elk Grove Village, Illinois, United States ADP Full time
Client Services Representative

ADP is seeking a Client Services Representative to join our team. As a Client Services Representative, you will be the front-line for solving clients' challenges, including issue resolution, answering questions, and providing solutions. You will use your expertise to help clients understand our products' value and provide recommendations for best practices and solutions training.

Responsibilities:

  • Be a Trusted Advisor and Problem Solver
  • Build Relationships with clients using the phone, email, and/or chat
  • Educate and Provide Recommendations
  • Organize and manage a high volume of inbound calls

Requirements:

  • At least one year of experience in a customer service environment
  • Ability to work overtime hours during peak seasons
  • College degree is great but not required

What You'll Love Working Here:

  • Be yourself in a culture that values equity, inclusion, and belonging
  • Grow your career in an agile, fast-paced environment
  • Continuously learn through ongoing training, development, and mentorship opportunities
  • Be your healthiest with best-in-class benefits

About ADP:

ADP is a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging.