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Inventory and Sales Manager
2 months ago
At Sonic Automotive, a leading automotive dealership group, you'll find the opportunities, resources, and support you need to grow and develop professionally.
The Parts and Inventory Manager plays a critical role in driving business success by optimizing parts inventory, managing staff, and ensuring customer satisfaction.
Key Responsibilities:
- Develop and implement effective inventory management strategies to minimize obsolescence and maximize turnover.
- Supervise and train parts department staff to ensure excellent customer service and sales performance.
- Prepare and administer an annual operating budget for the parts department.
- Establish pricing parameters to balance customer loyalty with profit goals.
- Monitor and adjust inventory levels to meet the needs of the service department, body shop, wholesale accounts, and the do-it-yourself public.
- Ensure all parts are properly tagged to recover full credit from the factory.
- Supervise stock order procedures and set policies for special ordering parts.
- Analyze sales, expenses, and inventory monthly to maintain profit goals.
- Develop a lost sales tracking report and direct outside parts and counter sales efforts.
- Develop sales promotions and take advantage of manufacturers' inventory co-op advertising.
- Develop, enforce, and monitor guidelines for working with customers to ensure maximum customer satisfaction.
- Handle customer complaints immediately and according to the dealership's guidelines.
- Ensure all dealership purchases are properly accounted for before payment is made.
- Assist in the collection of past-due accounts.
- Supervise custodians to ensure the work area is kept clean.
- Enforce safety requirements, including forklift training and operation, processing of MSDS sheets, and OSHA Right-to-Know.
- Understand and comply with federal, state, and local regulations affecting parts sales.
- Maintain a professional appearance and follow all company safety policies and procedures.
Requirements:
- High school diploma or equivalent.
- Ability to read and comprehend instructions and information.
- One year of supervisory experience.
- Experience in an automotive parts department.
- Excellent communication and managerial skills.
- Some sales experience.