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Customer Support Specialist

3 weeks ago

Edison, New Jersey, United States Americold Full time

At Americold, we're looking for a highly skilled Customer Support Specialist to join our team. As a Customer Support Specialist at Americold, you'll be responsible for responding to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc. and reporting customer feedback to management.

In this role, you will provide clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office equipment/computers. You will also schedule loads as required and maintain updated reports to ensure all loads are empty and closed.

This is an excellent opportunity to grow your career in a fast-paced environment where no two days are the same. The estimated salary for this position is $45,000 - $60,000 per year based on location and experience.