Account Support Specialist

3 weeks ago


Edison, New Jersey, United States Imperial Star Acquisition Llc Full time
About the Role

We are looking for a skilled Account Support Specialist to join our team. In this role, you will provide top-notch customer support, resolve issues efficiently, and maintain excellent relationships with clients.

Main Duties:

  • Deliver outstanding customer service via phone, email, and chat.
  • Investigate and resolve customer complaints in a timely and professional manner.
  • Work collaboratively with colleagues to achieve common goals.
  • Maintain accurate records of customer interactions and transactions.
  • Identify and escalate critical issues to senior staff.

Necessary Qualifications:

  • Previous experience in customer-facing roles is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to multitask and prioritize tasks effectively.
  • Positive attitude and passion for delivering exceptional customer experiences.

The compensation package for this position includes a competitive salary range of $45,000 - $65,000 annually, based on location and experience. Imperial Star Acquisition LLC values diversity and promotes equal opportunities.



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