Multifamily Housing Support Technician

2 weeks ago


Houston, Texas, United States Adara Communities Full time

We are seeking a highly skilled Multifamily Housing Support Technician to join our team at Adara Communities. As a key member of our operations team, you will provide technical assistance and support to end users and admin staff via our ticketing system.

Your responsibilities will include analyzing problems and requests to identify permanent solutions, user training needs, Service Desk process improvement, and recommendations to eliminate business interruptions. You will also review, troubleshoot, and support end users and admin support, exhibiting aptitude in troubleshooting hardware and software on a level 1 cognitive understanding.

The ideal candidate will have 1-2 years' previous experience with Apartment Industry software (Yieldstar/RealPage/Onesite/Yardi, etc.) and possess strong technical, analytical, communication, and customer service skills. Ability to manage multiple tasks with exceptional attention to detail is also required.

The salary for this position is estimated at $50,000 - $60,000 per annum, depending on qualifications and experience. Benefits include vacation & sick time increases with length of service, 7 1/2 company holidays, eligible for holiday pay immediately, medical, dental, accident, and critical illness insurance, group & supplemental life insurance policy options, employee referral program, career growth opportunities, tuition reimbursement, apartment discounts, and competitive pay.



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