Team Leader

2 days ago


Mount Cory, Ohio, United States Emerald Technologies Full time
Job Title: Team Leader

We are seeking a highly skilled and experienced Team Leader to join our team at Emerald Technologies in Avedo Frankfurt an der Oder. As a Team Leader, you will be responsible for leading a team of employees and ensuring the successful execution of our business objectives.

Your Responsibilities:
  • Manage and develop a team of employees to achieve high levels of productivity and performance.
  • Develop and implement effective training programs to enhance employee skills and knowledge.
  • Monitor and analyze key performance indicators to identify areas for improvement and implement corrective actions.
  • Collaborate with the workforce management team to coordinate personnel deployment planning and optimize team performance.
  • Reduce absenteeism and turnover rates to maintain a high-performing team.
  • Communicate effectively with employees, management, and other stakeholders to ensure seamless collaboration and achieve business objectives.
Your Profile:
  • Proven experience in call centers and relevant industry experience.
  • Strong leadership and management skills, with the ability to motivate and develop employees.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with employees, management, and other stakeholders.
  • Ability to analyze data and make informed decisions to drive business success.
What We Offer:
  • A secure and permanent full-time position.
  • A comprehensive training program to enhance your skills and knowledge.
  • A diverse range of professional and personal development opportunities.
  • A challenging and varied role with opportunities for growth and advancement.
  • A modern office space in a central location with excellent transport connections.
  • Employee discounts for travel, technology, mobile phones, and multimedia.

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