Team Shift Supervisor

7 days ago


Mount Orab, Ohio, United States Mt. Orab Dunkin Baskin Robbins Full time
Job Overview

Position: Shift Leader

We are seeking a dedicated Shift Leader to oversee operations during peak hours, specifically on weekends. This role requires flexibility in scheduling and a commitment to maintaining operational excellence.


Reporting Structure:
This position reports directly to the Managers, General Manager, District Manager, and Owners.


Supervision:
The Shift Leader will supervise team members to ensure a cohesive and efficient work environment.


Key Responsibilities:

  • Ensure optimal efficiency and organization across all store processes.
  • Assist in the orientation, training, and development of team members to meet operational standards.
  • Manage all documentation related to store operations and ensure compliance with company policies.
  • Maintain store appearance and product presentation in line with company expectations.
  • Support team members during busy periods and manage scheduling conflicts effectively.
  • Handle sales transactions, returns, and special orders with accuracy.
  • Safeguard all store property and prevent loss through damage or theft.
  • Communicate effectively with the management team regarding store activities and any significant issues.

Essential Skills:

  • Ability to train and develop staff while fostering positive relationships.
  • Strong customer service skills.
  • Effective management of store operations.
  • Clear and concise communication skills, both verbal and written.
  • Proficiency in operating necessary equipment for store functions.

Requirements:
Must be available to work a minimum of two shifts over the weekend (Friday to Sunday) and possess the flexibility to open and/or close the store as needed.


Benefits:
Benefits are available based on the position.



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