Team Operations Supervisor
2 months ago
Position: Shift Leader
We are seeking a dedicated individual to fill the role of Shift Leader, who will be responsible for overseeing store operations during designated shifts. This position requires availability for two shifts from Friday to Sunday, with flexible scheduling options available.
Reporting Structure:
Reports directly to Managers, General Manager, District Manager, and Owners.
Supervision:
Oversees Team Members.
Key Responsibilities:
- Ensure optimal efficiency and organization in all store processes.
- Assist in the orientation, training, and development of team members to meet operational standards.
- Manage all documentation related to store operations and procedures.
- Ensure compliance with company policies and standards among team members.
- Maintain store appearance and product presentation according to company guidelines.
- Achieve departmental goals regarding cleanliness, organization, and inventory management.
- Support team members during busy periods or scheduling conflicts.
- Handle sales transactions, returns, and special orders, ensuring accuracy in documentation.
- Safeguard all store property and prevent loss of merchandise.
- Assist in managing the sales floor and staff effectively.
- Keep management informed of significant activities and issues.
Essential Skills:
- Proficient in developing and training staff, fostering strong relationships.
- Exceptional customer service skills.
- Ability to manage store operations efficiently.
- Clear and effective communication skills, both verbal and written.
- Competence in operating necessary equipment for the role.
Requirements:
- Must be available to work at least two shifts on weekends (Friday-Sunday).
- Willingness to work hours required for opening and closing the store.
Benefits:
Benefits available based on position.
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