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Sales Engineer

2 months ago

New York, New York, United States PitchBook Data Full time
About the Role

We are seeking a highly skilled and motivated Sales Engineer to join our team at PitchBook Data. As a key member of our Account Management & Customer Success team, you will play a critical role in providing technical support and expertise to our Sales and Customer Success teams, as well as our clients.

Key Responsibilities
  • Provide pre- and post-sales technical expertise and ongoing consultation to PitchBook clients and prospects related to our customer-facing data feed and API solutions.
  • Partner with PitchBook's Sales and Customer Success teams to determine and implement technical solutions for clients and prospects.
  • Coordinate with Product, Technology, and IT teams to effectively communicate to clients and prospects how PitchBook Platform features, functionality, processes, and underlying technologies work.
  • Partner with remote development teams to build client solutions for PitchBook's data feed and API products.
  • Manage a queue of client or prospect requests for technical solutions and specs.
  • Work collaboratively with Product teams to share customer feedback and suggestions.
  • Support the vision and values of the company through role modeling and encouraging desired behaviors.
  • Participate in various company initiatives and projects as requested.
Requirements
  • Bachelor's degree required.
  • 3+ years previous experience in technical sales, marketing, or business development.
  • Experience working with customer-facing data feed and API solutions and implementation, particularly with RESTful APIs.
  • Strong knowledge of database concepts, including but not limited to, relational tables, data types, and normalization.
  • Ability to explain technical concepts to both technical and non-technical audiences.
  • Strong desire and ability to learn more about the private equity, venture capital, and M&A marketplace and understand why and how each of our diverse client types engages with our product and data.
  • Proficiency with the Microsoft Office suite, including in-depth knowledge of Outlook, Word, and Excel.
Benefits and Compensation

PitchBook Data offers a comprehensive benefits package, including comprehensive health benefits, additional medical wellness incentives, STD, LTD, AD&D, and life insurance. We also offer a paid sabbatical program after four years, paid family and paternity leave, annual educational stipend, ability to apply for tuition reimbursement, CFA exam stipend, robust training programs on industry and soft skills, employee assistance program, generous allotment of vacation days, sick days, and volunteer days.

Working Conditions

We believe our business and our culture are strongest when we work together in person. We also know that it's helpful to have some flexibility to work remotely. Most roles work in the office 3+ days/week, and some are expected to work in the office 4-5 days/week. The current expectation for this role is that you are working in the office 3+ days/week and that you are in the office full-time during the training period, for which the length varies by role.

Life at PitchBook Data

We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It's our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we've heard creates a sense of belonging within PitchBook Data and strengthens the PitchBook Data community.