Field Engineer

1 week ago

Reston, Virginia, United States MAXAM Tire Full time

Job Summary

We are seeking a highly motivated and experienced Field Engineer to join our team at Maxam Tire. As a Field Engineer, you will be responsible for driving and developing the technical performance of our product, monitoring and reporting on product performance, and adjudicating on claims and recommending development improvements.

Key Responsibilities

  • Technically support the sales team in achieving corporate sales objectives.
  • Represent Maxam Tire on issues related to quality, field failures, and product performance.
  • Conduct field follow-up visits to optimize product performance and allow benchmarks to be reached.
  • Support customers by offering training on product offering and correct application.
  • Propose customer solutions across different applications with the use of product range available.
  • Process warranty claims; execute claim surveys to establish causes and liabilities; instruct clients and end users for prevention.
  • Monthly reporting on warranty claims; data analysis showing claim trends and problem areas; implementation of corrective action.
  • Work with international factory engineers to develop process initiatives to improve product quality and performance.

Requirements

  • Bachelor's Degree in Business Administration or Marketing Degree preferred, or equivalent number of years of Sales and/or Sales management experience.
  • Bachelor's Degree: Engineering, or equivalent number of years of experience.
  • 3-10 years of related experience in tire or tire related industry with progressive growth experience.

Benefits

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Maxam Tire is an Equal Opportunity Employer. Applicants must be currently authorized to work on a full-time basis in the country for which they are applying. No sponsorship available. Employment is subject to the successful completion of a pre-employment background screening which includes a criminal check. Accommodation will be provided in all parts of the hiring process as required under Maxam Tire's Employment Accommodation policy. Applicants need to make their needs known in advance when they are contacted for an interview.

At Maxam Tire, we are committed to creating an exceptional customer experience. Our people are driven by core values centered around innovation and commitment. We are a rapidly growing global organization, heavily invested in our people, advanced engineering, and our manufacturing facilities to ensure unique business solutions are provided to our customers throughout the world.

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