Customer Service Representative

1 week ago


Rome, New York, United States Steven Jarvis - State Farm Agent Full time

Overview

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Steven Jarvis - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. Our team is comprised of experienced professionals who are committed to helping individuals and families achieve their goals through personalized insurance solutions.

Compensation

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The successful candidate can expect a competitive salary in the range of $45,000 - $55,000 per annum, depending on experience.

Job Responsibilities

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As a Receptionist - State Farm Agent Team Member, you will play a vital role in ensuring the smooth operation of our office. Your key responsibilities will include:

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  • Greeting clients warmly and directing them to the appropriate team members">
  • Managing appointment scheduling and office communications">
  • Assisting with handling incoming inquiries and maintaining customer records">
  • Engaging in sales conversations with prospective and existing clients to identify opportunities for offering insurance solutions">
  • Providing excellent customer service and following up on client needs">
  • Supporting the team with various administrative tasks and projects">

Requirements

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To be successful in this role, you will need:

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  • Previous experience in a receptionist or customer service role">
  • Excellent communication and interpersonal skills">
  • Strong organizational and multitasking abilities">
  • Comfortable engaging in sales conversations">
  • Basic computer skills, including Microsoft Office and CRM systems">

Benefits

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We offer a comprehensive benefits package, including:

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  • A simple IRA plan">
  • A performance-based bonus structure">
  • A competitive salary">
  • A flexible schedule">
  • Opportunities for advancement">
  • Paid time off">
  • Training and development opportunities">


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