Customer Service Ambassador

1 week ago


Rome, New York, United States Steven Jarvis - State Farm Agent Full time

As a Customer Service Representative with Steven Jarvis - State Farm Agent, you will play a vital role in generating exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit.

Key Responsibilities
  • You will be responsible for answering customer inquiries and providing policy information, ensuring seamless communication and resolving any issues promptly.
  • You will assist clients with policy changes and updates, ensuring accurate and efficient processing.
  • You will process insurance claims and follow up with clients, maintaining a high level of customer satisfaction.

In this role, you will also maintain accurate records of customer interactions, utilizing your organizational skills to ensure data integrity and efficiency.

Requirements
  • You possess strong communication and interpersonal skills, able to effectively interact with clients and team members alike.
  • You are detail-oriented and able to multitask, prioritizing tasks to meet deadlines and exceed expectations.
  • You have previous customer service experience, preferably in a similar industry or role.

We offer a competitive salary, estimated at $50,000 per year, based on industry standards and location. In addition to a rewarding work environment, we provide benefits such as paid time off, training & development opportunities, and a bonus structure based on performance.

If you are a driven and sales-minded individual looking to enhance your career, we encourage you to apply. As a member of our team, you will have opportunities for internal growth and professional development, aligning with your goals and aspirations.



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