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Customer Service Specialist

2 months ago

Fort Worth, Texas, United States ITS Logistics, LLC Full time
Job Description

About ITS Logistics, LLC

ITS Logistics, LLC is a leading provider of logistics solutions, dedicated to delivering exceptional service to our clients. Our team is committed to building strong relationships with our customers and providing innovative solutions to meet their needs.

The Culture

We value a positive and supportive work environment, where our associates can grow and develop their careers. We believe in treating others with respect and compassion, and we strive to create a safe and inclusive workplace.

Position Summary

The Logistics Account Manager is responsible for maintaining strong relationships with our clients and providing exceptional service to meet their business needs. This role requires strong communication and problem-solving skills, as well as the ability to work independently and as part of a team.

Key Responsibilities

  • Manage client accounts, providing personalized service and support to meet their needs
  • Assist with order processing and logistics operations, leveraging digital platforms and tools
  • Communicate effectively with clients and internal teams to ensure seamless execution of orders and projects

Requirements

  • Proficiency with automated information systems and digital platforms
  • Strong communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Strong work ethic and positive attitude