Help Desk Professional

4 days ago


South Jordan, Utah, United States Ask Staffing Full time
Key Responsibilities:

The Help Desk Professional will be responsible for providing high-quality end-user technical support related to enterprise software and hardware. This includes assessment, triage, research, training/education, and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast-paced environment.

This role requires excellent customer service skills, communication skills, and 2-5 years of proven related work experience in a comparable complex, high-tech, and fast-paced work environment. The ideal candidate will be able to diagnose the cause of problems in a complex environment and provide effective solutions quickly.

About the Benefits:

We offer a competitive salary range of $20-$21 per hour, variable shifts including evenings, weekends, and public holidays. If you are self-motivated and able to work on your initiative in a high-pressure environment, we encourage you to apply for this exciting opportunity.

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