Administrative Team Lead

3 days ago


South Jordan, Utah, United States CCMC Full time
Job Summary

We are seeking a highly organized and customer-focused individual to join our team as a Front Desk Lead. As the first point of contact for our community, you will be responsible for providing exceptional service to residents and guests, while also handling administrative tasks with accuracy and efficiency.

The ideal candidate will have experience working in a fast-paced environment, with excellent communication and problem-solving skills. If you are a detail-oriented and friendly team player who is passionate about delivering outstanding customer service, we encourage you to apply.

Key Responsibilities:

  • Provide exceptional customer service to residents and guests, responding to inquiries and resolving issues in a timely and professional manner
  • Manage front desk operations, including answering phone calls, responding to emails, and processing paperwork
  • Train and supervise front desk staff on company policies and procedures, as well as provide coaching and feedback to ensure high-quality performance
  • Enforce company policies and procedures, ensuring compliance with all relevant laws and regulations
  • Process cash transactions, manage petty cash, and maintain accurate records
  • Coordinate schedules for front desk staff, ensuring adequate coverage at all times
  • Perform other administrative tasks as needed, such as data entry, filing, and reporting

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Minimum 2 years of experience in a customer-facing role, preferably in a management or supervisory capacity
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups
  • Strong problem-solving and organizational skills, with attention to detail and ability to multitask
  • Ability to work independently and as part of a team, with a flexible schedule that may include evenings, weekends, and holidays
  • Basic computer skills, including Microsoft Office and Google Suite
  • Ability to pass a background check and maintain confidentiality

What We Offer:

  • A competitive salary range of $45,000-$55,000 per year, depending on experience
  • A comprehensive benefits package, including medical, dental, vision, and life insurance
  • Generous paid time off, including vacation, sick leave, and holidays
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment, with a team dedicated to excellence and innovation

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