Infusion Coordinator

4 weeks ago


Syracuse, New York, United States Upstate University Hospital Full time
Job Summary:

This role will provide critical support to the infusion area of the Adult Hematology/Oncology Department, ensuring seamless scheduling of infusion procedures and ensuring all necessary testing, prior authorization, orders, and appointments are finalized prior to the infusion appointment date.

The successful candidate will be responsible for assigning patients to specific infusion chairs based on acuity and treatment length, requiring knowledge of acuity scoring tools and the ability to deduce appropriate infusion chair time based on established templates and treatment plans.

This position will also involve interpreting oncology and supportive care treatment plans to determine long-term appointment scheduling needs, as well as collecting and analyzing data regarding infusion visits, chair utilization, and acuity scoring.

The ideal candidate will possess excellent communication and organizational skills, with the ability to work autonomously and make informed decisions based on data analysis.

Proficiency in electronic medical records and computerized scheduling systems is essential, as is the ability to provide accurate information to patients, nursing staff, and physicians regarding scheduled appointments.

This role will also involve working closely with the Patient Service Leader and Supervisor to prioritize infusion chairs and ensure seamless clinical operations.

Minimum Qualifications:

An Associate's degree in Business or a Health-Related Field, or equivalent combination of education and experience, is required, along with two years of relevant experience in a health-related setting.

Excellent written and oral communication, organizational, and interpersonal skills are essential, as is working knowledge of computers, electronic medical records, and data processing skills.

Preferred Qualifications:

Experience working in an outpatient health-related setting is preferred, as is experience with EPIC.

Work Schedule:

This is a Monday-Friday, 8:00am-4:30pm position.

Message to Applicants:

Please note that, pursuant to Executive Order 161, no State entity is permitted to ask or mandate that an applicant provide their current compensation or prior compensation history until such time as a conditional offer of employment with compensation is extended.



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