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Automotive Team Lead

2 months ago

Matthews, North Carolina, United States Keffer Hyundai Full time
Job Overview

The Shop Foreman at Keffer Hyundai is a key role in our service and repair department. This position is responsible for overseeing the daily operations of the service department, ensuring efficient and quality service to our customers.

Key Responsibilities
  • Supervise and manage a team of technicians and service advisors to ensure seamless customer service.
  • Schedule and assign work to technicians based on priority and skill level to maximize productivity.
  • Monitor and maintain a safe and organized work environment, adhering to industry safety standards and regulations.
  • Conduct performance evaluations and provide feedback to team members to promote growth and development.
  • Train and mentor new technicians on company policies and procedures, as well as industry advancements and new technologies.
  • Communicate with customers to provide updates and address concerns, ensuring exceptional customer satisfaction.
Requirements
  • High school diploma or equivalent.
  • At least 5 years of experience as a technician in the auto industry.
  • Prior experience in a leadership or supervisory role is preferred.
  • Strong communication and interpersonal skills.
  • Ability to multitask and handle a high volume of work.
  • Proficiency with computer systems and diagnostic equipment.
  • Valid driver's license with a clean driving record.
  • Ability to lift and carry heavy objects and stand for extended periods of time.
Equal Opportunity Employer

Keffer Hyundai is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.