Retail Sales Specialist
1 week ago
Position Title: Retail Sales Specialist
Job Category: Sales
Overview:
At Mathis Brothers Furniture, we are dedicated to offering our clientele a comprehensive destination for an extensive range of quality home furnishings at competitive prices every day. Our mission extends to enriching the lives of our employees and the communities we serve.
Key Responsibilities:
Under the guidance of the Sales Manager, the Retail Sales Specialist's primary role is to deliver exceptional service to customers, regardless of their purchasing decisions. This position requires maintaining a welcoming and professional atmosphere by greeting and acknowledging every customer and colleague. Reliability, responsibility, and dependability are essential traits for this role. Attention to detail and thoroughness in task completion are crucial.
Core Duties Include:
- Promoting and selling merchandise displayed on the showroom floor.
- Engaging directly with both internal and external customers.
- Following up on customer orders and inquiries.
- Assisting with any merchandise-related issues in collaboration with customer service and warehouse operations.
- Coordinating with other departments to ensure customer satisfaction.
- Inquiring about customer needs regarding products, pricing, availability, and usage.
- Explaining product features in an understandable manner.
- Preparing sales tickets for completed transactions.
- Assisting customers in selecting products based on their specifications.
- Staying informed about new products, policies, and ongoing promotions.
- Utilizing excellent customer relations skills to follow up with customers.
- Performing additional duties as assigned by management.
Compensation: Starting pay is $15 per hour during the training period (2 weeks). Post-training, compensation will be $15 per hour or commission, whichever is higher, for the first 60 days. After this period, the pay structure will transition to straight commission.
Employment Requirements:
Candidates must be able to lift merchandise weighing up to 40 lbs and stand or walk for extended periods. Effective communication with team members and a positive attitude towards both internal and external customers are essential. Previous sales experience is preferred but not mandatory.
Physical Activity Requirements:
To effectively perform the essential functions of this role, employees must be capable of various physical activities, including stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, talking, and listening.
Work Environment: This position is set in a climate-controlled indoor environment.
Mathis Brothers Furniture promotes a drug-free workplace and is an Equal Opportunity Employer.
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