Guest Experience Coordinator

5 days ago


Boston, Massachusetts, United States Boston Harbor Hotel Full time
Opportunity Overview

We are seeking a highly motivated individual to join our Front Desk team at the Boston Harbor Hotel. This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

Job Summary

As a Front Desk Agent, you will engage with people from all over the world and make meaningful connections. You will provide exceptional customer service and ensure a memorable first impression for our guests.

Responsibilities and Requirements
  • Provide exceptional customer service and create a memorable first impression
  • Assist with checking guests in and registering them properly
  • Help to resolve problems and WOW guests through recovery
  • Promote and sell special hotel programs
  • Display superior service orientation and willingness to learn


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