Restaurant Operations Manager

2 weeks ago


Hanover, Massachusetts, United States Boloco Full time
Job Summary
We are seeking a highly motivated and experienced Team Lead to join our Boloco team. As a Team Lead, you will be responsible for leading your team in the successful daily shift operations of the restaurant. This includes providing deliberate and personable hospitality to guests and crew members alike, ensuring the restaurant is running smoothly, and resolving daily problems quickly.

Main Accountabilities
Sets an appropriate image and role model that is reflective of Boloco's standards
Provides our guests with a heightened dining experience by setting clear hospitality expectations from the team to the guests and accommodating guest needs
Maintains excellent food quality and follows all food safety measures
Plans shifts
Manages cash; knows and uses all of Boloco's cash systems
Communicates information from management to crew, from crew to management, from customers to crew and from shift to shift

Requirements
Sign-off of all stations, including cook position
Serve Safe certified
CPR/Choke-saver certified
Ability to interact with guests, friendly and difficult alike, and make quick guest-friendly decisions
Ability to communicate problems and solutions to the Boloco Team
Must be able to speak, read, write, and understand the primary language(s) of the work location
Basic computer skills
Passion for food

About Boloco
Boloco is a Boston, MA and Hanover, NH-based family of 4 restaurants with over 100 team members that serves modern Mexican burritos, bowls, and salads. We are committed to creating a diverse working environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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