Customer Service Representative
3 days ago
We are seeking a highly skilled and motivated Customer Service Adviser to join our team at PERI. As a key member of our Customer Service team, you will play a vital role in providing exceptional customer service and support to our customers.
Key Responsibilities:
- Provide comprehensive customer service and support to customers via phone, email, and other communication channels.
- Process customer orders from point of sale through to delivery of products.
- Work closely with the Sales Engineers and Technical Team to ensure customer expectations are met.
- Support other regions and departments as required.
- Communicate key information to relevant departments.
- Support customers to ensure they receive the best possible service.
Requirements:
- Good knowledge of MS Office.
- Strong administration and customer service skills.
- Ability to work calmly in a busy environment.
- Excellent interpersonal skills with the ability to establish and maintain good working relationships at all levels.
- Ability to challenge and influence others at all levels.
- Desire to drive continuous improvement.
- Strong communication skills.
- Excellent attention to detail.
What We Offer:
- 20 days annual leave entitlement plus Bank Holidays.
- 5 days annual leave for Christmas shut down.
- Company pension contributions 3% employee + 6% contribution.
- Private Healthcare cover.
- Death in service x2 base salary.
- Non-contractual annual bonus.
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