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Family Support Worker
2 months ago
We are seeking a dedicated and compassionate Family Support Worker to join our team at Youth and Family Alternatives, Inc. As a Family Support Worker, you will play a critical role in providing transportation and support services to children and families in need.
Job Summary:This is an entry-level position under the direct supervision of program management. The successful candidate will provide transportation for children in the CBC program, assist the case management team with support services, and communicate effectively with children, parents, and colleagues.
Key Responsibilities:- Provide transportation for children in the CBC program
- Assist the case management team with support services
- Communicate effectively with children, parents, and colleagues
- Be patient and able to communicate well with children and parents
- Be open-minded, culturally sensitive, and maintain a positive attitude
- Stay organized, observant, and manage time efficiently
- Hold a valid Florida driver's license, pass a DMV check, and be insurable
- Use personal vehicle when required
- Handle group dynamics effectively
- Arrive on time and ready to work
- Follow EEO compliance and respect workplace dignity
- Work well in a team and take direction from supervisors
- Uphold agency core values and mission
- Supervise children during transport and visitations
- Maintain and submit vehicle paperwork on time
- Coordinate on-call transport as needed
- Ensure car seat safety and provide training when necessary
- Build positive relationships with children and families
- Complete service documentation promptly
- Attend meetings and sessions as directed
- Trained and authorized to access protected health information
- Maintain client confidentiality and follow ethical practices
- Use Microsoft Office, including Outlook Calendar
- Practice safe driving and avoid traffic violations
- Complete required training on time
- Perform other tasks as needed to ensure client services
- High School diploma/GED required. A.A. preferred
- Experience in Human Services or childcare preferred
- Clean driving record
- Willing to submit to and pass a Level II Background Screening and Drug Urinalysis
- 13 Days of PTO, Incrementally Increasing Annually
- 13 Paid Holidays
- 5 Days Parental Leave
- Medical, Dental, and Vision Insurance
- Short-Term Disability and Long-Term Disability
- Supplemental Accident, Critical Illness, and Hospital Indemnity Insurance
- Paid Life Insurance
- Legal Services
- ID Monitoring
- Pet Insurance
- Employee Assistance Program
- Tuition Reimbursement
- Immediate eligibility for 403b Savings Plan with match after 12 months
- Continuous training and professional development opportunities
We are an equal opportunity employer and are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local laws. We adhere to the principles of affirmative action and strictly prohibit any form of discrimination or harassment based on these protected characteristics.