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Customer Care Associate

2 months ago

Southfield, Michigan, United States CVS Pharmacy Full time

Position Overview:
As a vital representative of CVS Pharmacy, you will play a crucial role in shaping the service experience for our members. Your primary responsibility will be to address customer inquiries and resolve issues through various communication channels including phone, internet, and written correspondence.

Key Responsibilities:
- Handle a range of customer inquiries, from straightforward questions to more intricate concerns.
- Engage with customers in a professional and empathetic manner, ensuring their needs are met effectively.
- Collaborate with team members to enhance service delivery and customer satisfaction.

Qualifications:
- High School diploma or equivalent experience in a retail or customer service environment is preferred.
- Strong communication skills and a commitment to providing exceptional service.

Why Join Us?
At CVS Pharmacy, we value our employees and strive to create a supportive work environment that fosters growth and development.