Sales Support Associate

4 weeks ago


Hollister, California, United States Casa De Fruta Full time
Job Title: Sales Support Associate

Job Summary:

We are seeking a highly motivated and customer-focused Sales Support Associate to join our team at Casa De Fruta. As a Sales Support Associate, you will provide excellent customer service to our customers, ensuring that their needs are met and exceeded.

Responsibilities:

- Provide exceptional customer service to all customers, consistently delivering a positive experience.
- Greet and acknowledge every customer with a smile and/or verbal greeting.
- Ring each item on the correct key at the proper price, accurately and efficiently completing all sales transactions.
- Minimize cash discrepancies to ensure a positive customer experience.
- Thank all customers at the end of the transaction.
- Handle difficult situations with a high level of professionalism.
- Assist in floor moves, merchandising, and display maintenance.
- Stock the floor as needed.
- Keep the store clean and free of debris on the floor and counter tops.
- Complete housekeeping tasks as needed.

Qualifications:

- Able to have basic math skills.
- Able to follow verbal and written instructions.
- Able to independently evaluate current conditions against standard and perform tasks necessary to bring areas to standard.

Special Position Requirements:

- Must obtain California Food Handlers Certificate within 30 days of employment.
- Cash handling is required, with cash discrepancies not exceeding +/- $5.00 per day.
- Some exposure to cleaning products, paint, and other chemicals is required.
- Equipment used includes glass handling, deli slicer, knives, tortilla warmer, hot beverage equipment, and CO2.

Work Requirements:

- Standing/walking (operating cash register, working in deli, working on floor) - Constantly.
- Lifting up to 10 lbs (merchandising, stocking, cleaning) - Frequently.
- Repetitive pushing/pulling (scrubbing, wiping, mopping, sweeping, scraping, etc) - Occasionally.
- Climbing, working from ladder or stepstool (stocking, merchandising, cleaning) - Occasionally.
- Bending/stooping (merchandising, stocking, cleaning, emptying trash, retrieving litter, etc) - Frequently.
- Kneeling (merchandising, stocking, cleaning floors, etc) - Frequently.
- Lifting over 10 lbs (merchandising, stocking, emptying trash) - Occasionally.
- Reaching (merchandising, stocking, cleaning walls, windows, mirrors, etc) - Frequently.
- Overhead work (cleaning walls, windows, changing light bulbs, etc.) - Occasionally.
- Sitting (Working at a computer) - Occasionally.

Part-Time Employee Benefits:

- Paid Sick Leave (PSL) - Part-time and Seasonal employees begin accruing PSL at a rate of one hour for every 30 hours worked. Employees cannot use PSL until after their 90 days of employment. Part-time employees may use up to 24 hours PSL per year, and cannot accrue more than 48 hours at any given time.

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