Big Cedar Lodge Travel and Sales Expert

5 days ago


Hollister, Missouri, United States Big Cedar Lodge Full time
Job Summary

We are seeking a highly motivated and detail-oriented Travel and Sales Expert to join our team at Big Cedar Lodge. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and has a strong background in sales and marketing.

The ideal candidate will have excellent communication skills, be able to work well under pressure, and possess a strong understanding of the travel industry. If you are a team player who is looking for a challenging and rewarding role, we encourage you to apply.

About the Role

This full-time position will be responsible for handling direct requests and emailed inquiries from guests regarding reservations, changes, and cancellations. The successful candidate will also be required to maintain accurate records, respond to guest inquiries in a timely manner, and provide exceptional customer service at all times.

Additional responsibilities will include:

  • Answering phone calls within three rings and responding to guest inquiries in a courteous and professional manner
  • Processing all reservations, changes, and cancellations in a prompt and efficient manner
  • Maintaining up-to-date knowledge of room types, rates, packages, and booking procedures
  • Working closely with colleagues to ensure seamless delivery of services to guests
Requirements

To be successful in this role, you will need to have:

  • A high school diploma or equivalent
  • Excellent communication and interpersonal skills
  • A strong understanding of the travel industry and its associated products and services
  • The ability to work well under pressure and meet deadlines
  • Basic computer skills and proficiency in Microsoft Office software
Benefits

In addition to a competitive salary and benefits package, we offer a range of perks and incentives to support your career growth and well-being. These include:

  • A generous bonus structure based on individual and team performance
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A comprehensive health and wellness program to support your physical and mental health
  • A flexible working arrangement that allows you to balance your work and personal life

Estimated Salary: $45,000 - $55,000 per annum



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