Automotive Service Operations Manager
2 weeks ago
Marina Auto Group, a well-established family-owned automotive dealership, is in search of a dedicated and skilled Service Manager to oversee our service department. This role encompasses managing service operations for multiple brands, including Chrysler, Dodge, Jeep, Ram, and Mitsubishi, with a focus on delivering exceptional customer experiences and optimizing departmental efficiency.
Key Responsibilities:
- Leadership and Team Development:
Guide and mentor a team of service advisors, technicians, and support personnel.
Facilitate regular team meetings to discuss objectives, share updates, and ensure alignment with the dealership's goals.
Develop and implement training initiatives to enhance team skills in customer service and technical expertise.
Customer Engagement:Promote high levels of customer satisfaction by effectively managing service inquiries and resolving issues promptly.
Build and nurture strong customer relationships to encourage repeat business and referrals.
Address escalated customer concerns and implement solutions to ensure satisfaction.
Operational Oversight:Manage the daily functions of the service department, including scheduling and workflow optimization.
Track and analyze performance metrics related to customer satisfaction, service volume, and financial health.
Ensure adherence to manufacturer standards and safety regulations.
Financial Stewardship:Conduct revenue forecasting and manage expenses effectively.
Analyze financial performance, identify areas for enhancement, and take corrective measures as necessary.
Maximize profitability through effective management of parts and labor sales, inventory control, and cost management.
Technical Proficiency:Stay informed about industry developments, manufacturer updates, and technological advancements.
Provide technical guidance and support to service staff as required.
Ensure the effective use of diagnostic tools and equipment.
Process Optimization:Regularly assess and refine service department processes to enhance efficiency and effectiveness.
Implement best practices for service operations, including customer communication and workflow management.
Identify opportunities for innovation and improvement through technology and industry advancements.
Regulatory Compliance and Safety:Ensure all service operations comply with applicable regulations.
Maintain a safe and organized work environment, following safety standards.
Conduct safety training and meetings for all service personnel.
Qualifications:
Demonstrated experience as a Service Manager in an automotive dealership, particularly with Chrysler, Dodge, Jeep, Ram, and import vehicles.
Strong leadership and team management capabilities.
Exceptional customer service and communication skills.
Comprehensive knowledge of automotive service operations, including diagnostics and repair.
Financial management experience, including budget oversight.
Proficiency in dealership management software and diagnostic tools.
Ability to thrive in a fast-paced environment while managing multiple priorities.
Education and Experience:
High school diploma or equivalent; a college degree is preferred.
ASE certification or equivalent automotive certification.
A minimum of 2 years of experience in an automotive service management capacity.
Benefits:
Competitive salary along with performance-based bonuses.
Comprehensive health, dental, and vision insurance.
401(k) retirement plan with company matching.
Paid time off and holidays.
Employee discounts on vehicles and services.
We are committed to providing equal employment opportunities and prohibit discrimination based on any characteristic protected by law.
-
Automotive Service Operations Manager
2 weeks ago
Webster, United States Marina Auto Group Full timeJob OverviewMarina Auto Group, a reputable family-owned multi-franchise dealership, is in search of a dedicated and skilled Service Manager to oversee our service department. This role encompasses various brands, including Chrysler, Dodge, Jeep, Ram, and Mitsubishi, and is crucial in maintaining our commitment to exceptional customer service and operational...
-
Automotive Service Technician
1 week ago
Webster, Texas, United States Automotive Aftermarket Services LLC Full timeAutomotive Service TechnicianAutomotive Aftermarket Services LLC is seeking a dedicated and experienced Automotive Service Technician to join our team. This role is pivotal in ensuring the highest standards of vehicle maintenance and repair.The Automotive Service Technician will be tasked with diagnosing and rectifying issues in client and dealership...
-
Automotive Operations Manager
3 days ago
Webster, United States East End Lube LLC Full timeJob OverviewEast End Lube LLC is seeking a highly qualified and experienced Automotive Operations Manager to join our dynamic team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our automotive business and ensuring the efficient functioning of our organization.Key ResponsibilitiesLeadership and...
-
Automotive Service Technician
1 month ago
Webster, United States Garber Automotive Full timeWe are always looking for talented, self-motivated individuals to join our team. Currently, we are seeking dependable, self-starting team players who are ASE-certified to fill the role of Service Technician. A qualified individual will be expected to:* Diagnose and repair automotive systems including engines, brakes, heating and cooling, etc.* Communicate...
-
Automotive Technician
1 day ago
Webster, Texas, United States Midas Automotive Full timeJob OverviewMidas Automotive is seeking a skilled Automotive Technician to join our team. As a key member of our service department, you will be responsible for performing a wide range of automotive maintenance services.Key ResponsibilitiesVehicle Maintenance: Perform routine vehicle maintenance, including fluid exchanges and oil changes, to ensure vehicles...
-
Automotive Technician
2 weeks ago
Webster, Massachusetts, United States Anything Automotive Inc Full timeJob OverviewPosition: Automotive TechnicianCompany: Anything Automotive IncWe are seeking a skilled and enthusiastic Automotive Technician to join our dynamic team. The ideal candidate will possess a comprehensive understanding of both mechanical and electrical systems in vehicles.Key Responsibilities:Diagnose and repair a wide range of automotive issues...
-
Automotive Service Technician
1 month ago
Webster, NY, United States Garber Automotive Full timeWe are always looking for talented, self-motivated individuals to join our team. Currently, we are seeking dependable, self-starting team players who are ASE-certified to fill the role of Service Technician. A qualified individual will be expected to:* Diagnose and repair automotive systems including engines, brakes, heating and cooling, etc.* Communicate...
-
Experienced Automotive Technician Wanted
16 hours ago
Webster, New Hampshire, United States Christian Brothers Automotive Full timeJob OverviewWe are seeking a highly skilled and experienced automotive technician to join our team at Christian Brothers Automotive. As a key member of our service department, you will be responsible for diagnosing and repairing a wide range of domestic and foreign vehicles.ResponsibilitiesVehicle Repair and Maintenance: Use your expertise to diagnose and...
-
Automotive Repair Specialist
3 days ago
Webster, New Hampshire, United States Christian Brothers Automotive Full timeJob OverviewWe are seeking a skilled and experienced Automotive Technician to join our team at Christian Brothers Automotive. As a key member of our service department, you will be responsible for diagnosing and repairing a wide range of domestic and foreign vehicles.ResponsibilitiesVehicle Diagnostics: Use your knowledge and skills to diagnose and repair...
-
Experienced Automotive Technician Wanted
4 days ago
Webster, New Hampshire, United States Christian Brothers Automotive Full timeJob OverviewWe are seeking a highly skilled and experienced automotive technician to join our team at Christian Brothers Automotive. As a key member of our service department, you will be responsible for diagnosing and repairing a wide range of domestic and foreign vehicles.ResponsibilitiesVehicle Repair and Maintenance: Utilize your technical expertise to...
-
Experienced Automotive Technician Wanted
2 days ago
Webster, New Hampshire, United States Christian Brothers Automotive Full timeJob OverviewWe are seeking a highly skilled and experienced automotive technician to join our team at Christian Brothers Automotive. As a key member of our service department, you will be responsible for diagnosing and repairing a wide range of domestic and foreign vehicles.ResponsibilitiesVehicle Repair and Maintenance: Utilize your technical expertise to...
-
Experienced Automotive Technician Wanted
3 days ago
Webster, New Hampshire, United States Christian Brothers Automotive Full timeJob SummaryWe are seeking a highly skilled and experienced Automotive Technician to join our team at Christian Brothers Automotive. As a key member of our service department, you will be responsible for diagnosing and repairing a wide range of domestic and foreign vehicles.Key ResponsibilitiesVehicle Diagnostics and Repair: Use your expertise to diagnose and...
-
Experienced Automotive Technician Wanted
4 days ago
Webster, New Hampshire, United States Christian Brothers Automotive Full timeJob SummaryWe are seeking a highly skilled and experienced Automotive Technician to join our team at Christian Brothers Automotive. As a key member of our service department, you will be responsible for diagnosing and repairing a wide range of domestic and foreign vehicles.Key ResponsibilitiesVehicle Diagnostics and Repair: Use your expertise to diagnose and...
-
Experienced Automotive Technician Wanted
10 hours ago
Webster, New Hampshire, United States Christian Brothers Automotive Full timeJob SummaryWe are seeking a highly skilled and experienced Automotive Technician to join our team at Christian Brothers Automotive. As a key member of our service department, you will be responsible for diagnosing and repairing a wide range of domestic and foreign vehicles.Key ResponsibilitiesVehicle Diagnostics and Repair: Use your expertise to diagnose and...
-
Automotive Service Specialist
2 weeks ago
Webster, New Hampshire, United States Mercedes Benz of Westminster Full timeCOMPENSATION: $72,000-$130,000 Are you seeking lucrative opportunities in the automotive service industry? Do you desire a flexible work schedule? Our dealership is committed to delivering an outstanding experience to all team members. The leadership at Mercedes-Benz of Westminster believes that the success of our establishment is built on the contributions...
-
General Service Technician
3 months ago
Webster, United States Midas Automotive Full timeJob DescriptionJob DescriptionStarting at $10-$14 an hourAt Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.We are looking for general service technicians that are able to work...
-
Automotive Customer Service Specialist
2 weeks ago
Webster, Texas, United States Group 1 Auto Full timePosition OverviewJoin Our TeamCompensation & IncentivesGroup 1 Automotive is a rapidly expanding leader in the automotive retail sector, and we are seeking dedicated Automotive Customer Service Specialists to enhance our esteemed BMW dealership. Our ideal candidate is enthusiastic about delivering exceptional customer service and thrives on engaging with...
-
Automotive Service Advisor
3 months ago
Webster, United States Turner Auto Care Full time $50,000 - $55,000Are you an experienced customer care provider? We are looking to meet and network with happy, honest, dedicated, fun and customer centric automotive service advisors for future opportunities with our auto care shop. The individual in this role is the main customer liaison for our business. This person is responsible for developing positive & genuine...
-
Service Manager
2 months ago
Webster, United States Marina Auto Group Full timeJob DescriptionJob DescriptionMarina Auto Group is a family owned and operated multi-franchise dealership located in Webster, NY. We have proudly been serving the Rochester community since 1989. We are seeking a highly motivated and experienced Service Manager to lead our service department at Marina, which includes Chrysler, Dodge, Jeep, Ram, and...
-
Automotive Service Technician
1 week ago
Webster Groves, Missouri, United States WEBSTER GROVES COMPLETE AUTO REPAIR Full timeJob OverviewWe are looking for a skilled Automotive Service Technician to contribute to our reputable auto repair business. The successful candidate will demonstrate extensive knowledge in automotive maintenance and repair, showcasing strong mechanical abilities.Key Responsibilities:Conduct routine automotive maintenance, including inspections, oil changes,...