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Customer Service Associate

2 months ago

Chattanooga, Tennessee, United States Extended Stay America Full time

Position Overview:
The role of the Customer Service Associate is essential in ensuring a remarkable experience for our visitors. This position is dedicated to delivering exceptional service and support to all guests.

Key Responsibilities:
- Provide assistance to guests at all times, ensuring their needs are met with professionalism and care.
- Manage incoming calls and inquiries, offering information and solutions promptly.
- Facilitate the check-in process efficiently, ensuring a smooth arrival experience for guests.

Qualifications:
- Strong communication skills and a commitment to guest satisfaction.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Previous experience in customer service or hospitality is preferred.