Operational Scheduling Coordinator

7 days ago


Atlanta, Georgia, United States Children's Healthcare of Atlanta Full time

Children's Healthcare of Atlanta is one of the nation's leading pediatric healthcare systems. As a dynamic and patient-centered organization, we are committed to making kids better today and healthier tomorrow.

We are currently seeking an experienced Operational Scheduling Coordinator to join our team

This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, utilizing their strong organizational skills, and collaborating with cross-functional teams to ensure seamless scheduling processes.

In this role, you will play a critical part in coordinating daily scheduling of patient appointments for medical procedures, ensuring accurate and effective communication with physicians, office staff, and patients via phone, fax, and email. Your attention to detail, ability to multitask, and proficiency in using computerized scheduling systems will be essential in maximizing efficiency and delivering high-quality patient care.

This position requires a minimum of 1 year of experience in clinical scheduling or an assigned clinical discipline, preferably in a hospital setting. If you have experience working in radiology, that's a definite plus

You will be responsible for:

  • Scheduling patient appointments for medical procedures/cases, including coordinating with doctors' offices and resolving discrepancies
  • Collecting and/or confirming patient demographic/insurance information and entering data accurately into the department's scheduling system
  • Ensuring accurate insurance authorization needs and following department policies on establishing appointments without confirmed authorizations
  • Coordinating all aspects of medical procedure scheduling for specific modalities in accordance with hospital policy

As an ideal candidate, you possess excellent organizational skills, are able to work effectively without direct supervision, and have a strong commitment to delivering exceptional customer service. Fluency in Spanish or other languages is a plus, but not required.

Salary: $55,000 - $65,000 per annum, depending on experience. Benefits include comprehensive health insurance, retirement plans, and paid time off.

Please note that Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability, or any other characteristic covered by applicable law.



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