Customer Service Representative

3 weeks ago


Metairie, Louisiana, United States ICI New Orleans Full time
Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Trainee. As a key member of our sales and marketing team, you will play a vital role in driving customer engagement and sales growth for our top-rated clients in the New Orleans area.

Key Responsibilities:

  • Develop and maintain strong relationships with customers through effective communication and tailored solutions
  • Present our clients' products and services to consumers in a confident and compelling manner
  • Input customer information, order details, and sales contracts into our POS system
  • Stay updated on the latest promotions and deals to effectively communicate them to customers
  • Participate in virtual and onsite training sessions to enhance customer service and sales skills

What We Offer:

  • A dynamic and inclusive work environment that fosters collaboration and mutual growth
  • Equal opportunity advancement and training programs to support career development
  • Mentorship and support from experienced team members
  • Biweekly team events to promote team bonding and socialization

Requirements:

  • High school diploma or GED required
  • 0-2 years' experience in customer service, retail sales, hospitality, or a related field
  • Strong public speaking skills and ability to interact confidently with customers, clients, and teammates
  • Solution-oriented mindset and resilience in overcoming challenges
  • Exceptional time management and organizational skills
  • Ability to work flexible hours, including evenings and weekends as needed

We are an equal opportunity employer committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.



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