Account Manager, Government, Professional Subscriptions

4 weeks ago


Arlington, Virginia, United States POLITICO Full time
Job Summary:

As a Government Account Manager, you will be responsible for managing and maintaining a volume of clients and accounts in the Government segment by providing customer service and client success during renewal conversations and upsell opportunities for POLITICO Pro and E&E News. You will demonstrate skills to accelerate business expansion through high retention rates, upsell, and cross-sell of Pro, E&E, and Pro Europe. The Government team will balance a tailored approach with scalable processes to foster long-term partnerships that drive mutual success.

Key Responsibilities:
  • Manage and maintain a volume of clients and accounts in the Government segment by providing customer service and client success during renewal conversations and upsell opportunities for POLITICO Pro and E&E News.
  • Demonstrate skills to accelerate business expansion through high retention rates, upsell, and cross-sell of Pro, E&E, and Pro Europe.
  • Conduct initial meetings with new clients to on-board and train them on how to navigate their dashboard, organize their content, and get the most out of their subscriptions.
  • Conduct product walk-throughs with existing and new users to add value to their subscriptions during renewal conversations and various other points.
  • Manage your total pool of accounts and clients while leveraging aspirational spend to prioritize your tailored efforts towards where you leverage scalable service, renewal, and growth strategies.
  • Grow accounts and research organizations through upselling and additional opportunities in the market and demonstrate a consultative sales approach.
  • Partner with an Account Management Associate to hit their monthly meeting goals and support your sales cycles.
Requirements:
  • 2-5 years of experience in sales and account management, preferably with a SaaS or subscription service product.
  • B.A/B.S preferred.
  • Exposure to Salesforce or other CRMs to manage pipeline.
  • Proven success in hitting and/or achieving revenue targets and quotas.
  • Commercial skills and business acumen.
About POLITICO:

At POLITICO, we are driven by our values. We are relentless contributors, disruptors of the status quo, collaborators, talent cultivators, and DEI stewards. Our culture is defined by grit, total integrity, and a prioritization on innovation. We value our people and offer a range of benefits and perks to support their growth and well-being. If you are a motivated and results-driven individual who is passionate about sales and account management, we encourage you to apply for this exciting opportunity.

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