Account Manager, Government, Professional Subscriptions
4 weeks ago
As a Government Account Manager, you will be responsible for managing and maintaining a volume of clients and accounts in the Government segment by providing customer service and client success during renewal conversations and upsell opportunities for POLITICO Pro and E&E News. You will demonstrate skills to accelerate business expansion through high retention rates, upsell, and cross-sell of Pro, E&E, and Pro Europe. The Government team will balance a tailored approach with scalable processes to foster long-term partnerships that drive mutual success.
Key Responsibilities:
- Manage and maintain a volume of clients and accounts in the Government segment by providing customer service and client success during renewal conversations and upsell opportunities for POLITICO Pro and E&E News.
- Demonstrate skills to accelerate business expansion through high retention rates, upsell, and cross-sell of Pro, E&E, and Pro Europe.
- Conduct initial meetings with new clients to on-board and train them on how to navigate their dashboard, organize their content, and get the most out of their subscriptions.
- Conduct product walk-throughs with existing and new users to add value to their subscriptions during renewal conversations and various other points.
- Manage your total pool of accounts and clients while leveraging aspirational spend to prioritize your tailored efforts towards where you leverage scalable service, renewal, and growth strategies.
- Grow accounts and research organizations through upselling and additional opportunities in the market and demonstrate a consultative sales approach.
- Partner with an Account Management Associate to hit their monthly meeting goals and support your sales cycles.
- 2-5 years of experience in sales and account management, preferably with a SaaS or subscription service product.
- B.A/B.S preferred.
- Exposure to Salesforce or other CRMs to manage pipeline.
- Proven success in hitting and/or achieving revenue targets and quotas.
- Commercial skills and business acumen.
At POLITICO, we are driven by our values. We are relentless contributors, disruptors of the status quo, collaborators, talent cultivators, and DEI stewards. Our culture is defined by grit, total integrity, and a prioritization on innovation. We value our people and offer a range of benefits and perks to support their growth and well-being. If you are a motivated and results-driven individual who is passionate about sales and account management, we encourage you to apply for this exciting opportunity.
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