Scheduling Coordinator

6 days ago

OH United States Cleveland Clinic Full time
About the Role

Cleveland Clinic is seeking a highly skilled Scheduling Coordinator to join our team in Ambulatory Operations. As a key member of our healthcare team, you will be responsible for coordinating all ambulatory scheduled and unscheduled surgeries, procedures, admissions, and appointments.

Key Responsibilities
  • Ensure accuracy of patient demographic data and validate patient physician information.
  • Identify patients in need of financial counseling and ensure appropriate payment of services.
  • Triage appointments based on diagnosis, patient preferences, and physician specialty.
  • Coordinate services and provide special instructions as requested by patients, internal physicians, and referring physicians.
  • Perform scheduling intra- and inter-departmentally as requested by physician orders.
  • Receive orders and process them according to protocol.
  • Ensure accuracy of all data, including CPT coding and case information.
  • Serve as a liaison with the admitting office regarding hospital reservations and update admission information.
  • Act as a resource to all department personnel on daily activity.
  • Communicate with patients and their families to provide detailed instructions, directions, and resources available.
Requirements
  • High school diploma or GED.
  • Two years of related experience in an area that provides broad knowledge of medical terminology, including patient registration, patient billing, insurance processing, or appointment/OR scheduling.
  • Proficient in personal computers (PC) and general knowledge of PC-based systems and software.
Preferred Qualifications
  • Working knowledge of computerized appointment/OR scheduling systems, patient billing, insurance processing, or other related office functions to coordinate patient access.
  • In-depth knowledge of medical terminology and/or CPT/ICD coding.
  • Knowledge of Microsoft Word and Excel applications.

Cleveland Clinic is an equal employment employer and welcomes applications from diverse candidates. We offer a comprehensive benefits package and a rewarding career with one of the most respected healthcare organizations in the world.

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